FAA Computer Issue Causes Nationwide Ground Stop and Widespread Flight Disruptions

Airlines are hoping for a return to normal operations on Thursday after a widespread computer issue caused a nationwide ground stop in the United States. The Federal Aviation Administration (FAA) imposed a 90-minute halt on all departing flights due to a computer problem, resulting in more than 10,000 flight delays and over 1,300 cancellations. This is the first time in about two decades that flights across the country have been grounded, with industry officials comparing the situation to the aftermath of the September 11, 2001 terror attacks.

Major carriers like Southwest Airlines, United Airlines, Delta Air Lines, and American Airlines reported significant delays and cancellations, but they expressed confidence that operations would largely return to normal by Thursday. The FAA computer issue prevented airports from providing updated safety notices to pilots regarding potential hazards such as runway closures, inclement weather, and construction, which led to the temporary halt in flights.

Preliminary investigations by the FAA indicated that the problem was caused by a damaged database file, and there is no evidence of a cyberattack. However, the investigation is ongoing. The FAA is working to identify the exact causes of the issue in order to prevent similar problems in the future. Transportation Secretary Pete Buttigieg stated that the ground stop was necessary to ensure the correct transmission of messages and that there was no direct evidence of a cyberattack. President Joe Biden expressed confidence in Buttigieg’s handling of the situation.

The FAA advisory stated that the system responsible for providing safety messages to pilots failed on Tuesday afternoon, preventing the processing of new messages. While the outage occurred during a relatively slow period after the holiday travel season, it could still impact air traffic until Friday.

Airlines are facing challenges in managing crowded gates, which further contribute to delays. Crew time-limit rules may also play a role. Passengers have limited alternative options for travel, as driving distances are significant and the country’s passenger rail network is not as extensive as in other countries. The U.S. Travel Association, representing the travel industry, including airlines, called the FAA system failure “catastrophic.” The impact on transatlantic routes appeared to be minimal.

The U.S. Senate Commerce Committee, led by Chair Maria Cantwell, a Democrat, has announced an investigation into the incident, while Republican Senator Ted Cruz deemed the failure “completely unacceptable.” The stock prices of U.S. carriers rebounded after flights resumed, with the S&P 500 airlines index closing up 0.9%. It’s worth noting that Southwest Airlines previously experienced operational issues at the end of last year, leading to widespread disruptions and criticism from the Department of Transportation (DOT). However, Transportation Secretary Buttigieg rejected the suggestion that the FAA should compensate travelers for delays caused by the recent outage.

This incident follows another significant computer problem at the FAA on January 2, which resulted in significant flight delays in Florida.

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